Privacy Policy

1. Who We Are

Our website address is: https://worldtel.com

WorldTel Corporation is a cutting-edge digital technology company specializing in providing innovative solutions to empower businesses and individuals worldwide. Established in 1992, WorldTel is strategically located to service customers in the Pacific Rim, North American, and European markets, with offices in America and Canada and growing connections in Asia, Europe, and Africa.

WorldTel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. What Personal Data We Collect and Why

We collect personal data in the following ways:

Contact & Inquiry Forms

When you submit a contact or inquiry form on our website, we collect your name, email address, phone number, company name, and any message content you provide. This information is used solely to respond to your inquiry and connect you with the appropriate WorldTel division or representative.

Email Communications

When you contact us via email at ops@worldtel.com, we collect the information you include in your email to respond to your request. We may retain these communications for record-keeping and service improvement purposes.

Analytics & Website Usage

We use analytics tools including Google Analytics to collect anonymized data about how visitors use our website. This includes pages visited, time spent on pages, browser type, device type, and approximate geographic location (country/region level). This data does not personally identify you and is used to improve the website experience.

Technical Data

Our web servers automatically collect certain technical data when you visit our website, including your IP address, browser type and version, operating system, referral URLs, and timestamps of your visit. This data is used for security monitoring, fraud prevention, and server maintenance.

3. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

4. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website may not function properly.

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the website to function and cannot be switched off.
• Performance Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
• Functional Cookies: Enable the website to provide enhanced functionality and personalisation.
• Marketing Cookies: Set by advertising partners to build a profile of your interests and show relevant ads.

For more information about the cookies we use and how to manage your preferences, please visit our Opt-out Preferences page.

6. Embedded Content from Other Websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

7. Who We Share Your Data With

WorldTel does not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services, CRM platforms). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities.
• Business Transfers: If WorldTel is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

8. How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions and email communications are retained for up to 3 years unless you request deletion.

9. What Rights You Have Over Your Data

Depending on your location, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to our processing of your personal data.
• Right to Opt-Out of Sale/Sharing: California, Colorado, Virginia, and other US state residents may opt out of the sale or sharing of personal information.

To exercise any of these rights, please contact us at privacy@worldtel.com.

10. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Our website and services are hosted in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

14. Unsubscribe

If you have subscribed to any WorldTel communications and wish to unsubscribe, you may do so by clicking the "Unsubscribe" link in any email we send, or by contacting us directly at ops@worldtel.com.